Return Policy

We offer a 14-day return policy. This means you have 14 days from the date of receiving your item to return it for store credit equivalent to the amount of the purchased item.

How to Return

To initiate a return, please follow these steps:

1. Email us at info@shopdivinegrace.com with the following details:

   • Your full name

   • Order number

   • The item(s) you wish to return

2. Customers are responsible for return shipping costs. Please send the return package to the following address:

   Divine Grace Boutique
   1390 South Duncan Avenue
   Fayetteville, Arkansas 72701

For any additional questions or concerns regarding returns, feel free to contact us at info@shopdivinegrace.com.

What Qualifies for a Return?

To be eligible for a return, the following conditions must be met:

• The item is returned within 14 days of receipt

• The item is unworn, unwashed, and free of any makeup, stains, or alterations

• Original tags must be attached

• The item must be free of scents (e.g., perfumes, smoke)

What Does Not Qualify for a Return?

The following items and conditions are not eligible for returns:

• Items returned more than 14 days after receipt

• Items that have been worn, washed, altered, or contain makeup stains

• Items that do not have original tags attached

• Items with scents (e.g., perfume, smoke)

• Final sale items

• Gift cards

• Store credit purchases

Refund Process

If your return is approved, you will receive a store credit in the form of a gift card for the value of the item. Please note:

• Gift cards issued as store credit are valid for one year from the date of issuance.

• Store credit cannot be converted into cash refunds.

For questions regarding store credit or gift cards, contact us at info@shopdivinegrace.com.

Damages and Issues

We strive to ensure your order is perfect upon arrival. However, if you encounter any issues such as defective, damaged, or incorrect items, please:

• Inspect your order within 2 days of receiving it

• Contact us immediately at info@shopdivinegrace.com with your order number and a description of the issue

We will review your order case and work with you to resolve the issue promptly.

Exchanges

We offer size exchanges for the same item, provided it meets the return eligibility criteria. If you need to exchange an item for a different size, please contact us at info@shopdivinegrace.com for assistance.

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Thank you for shopping with Divine Grace Boutique. We appreciate your business and are here to assist you with any questions or concerns regarding our return policy.

For further assistance, please email us at info@shopdivinegrace.com.